Testimonials

YELP
Scarlett V.
Full Star Full Star Full Star Full Star Full Star
8-10-2020
Scarlett V.

I started out at Roseville Mazda looking for a lease and felt pressured into going for a car that wasn't even my top choice since they didn't have my top choice (after telling me they did before we drove out there). They then submitted incorrect numbers on the banking application and the bank was closed because it was a Sunday, so they couldn't correct until Monday. Turns out, this was the best thing that could have happened, because we walked out, disappointed at Roseville and looking for a new Mazda dealership. My dad called around and found my top choice of car in stock at Maita (despite the gentleman at Roseville telling us my top choice couldn't be found in a 50mi radius). Maita even gave us a better offer than Roseville, with none of the trouble. My dad was able to take care of everything very promptly. Paul was super helpful, personable, and very nice. He took me through all the updated features, and he was super familiar with Mazda because he has had 4 of them. He answered all of my questions very patiently. I hate pitting neighboring dealerships against one another, but they really were just night at day. I absolutely love my new car, and we were very impressed with Maita.

DEALERRATER
kdinette
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Kelly was knowledgeable and made the whole experience...

Kelly was knowledgeable and made the whole experience very simple and streamlined. I will be recommending this dealership to my friends and family for any future inquiring

DEALERRATER
Stupakkolosova123
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Paul Cruce gave us amazing service and was extremely...

Paul Cruce gave us amazing service and was extremely knowledgeable! There was no pressure to buy which was greatly appreciated and encouraged us to buy!

GOOGLE
J Cooper
Full Star Full Star Full Star Full Star Full Star
8-3-2020
J Cooper

I submitted my request on true car to get my employee pricing. Kelly reached out via email and phone. I explained I was coming to the dealership Friday but couldn't stay long because I'm high risk for contracting COVID. Kelly was respectful of my time and I was able to sit in the vehicles to find the model most comfortable for me. No pressure sales tactics, straightforward honoring of the true car price. They did all my paperwork online and over the phone. They answered my questions promptly. On Sunday, I met with Sherry and Shane. They finished my paperwork and showed me how everything works in the vehicle. With the time on Friday and picking up the car on Sunday, I was in and out in less than 1.5 hours. This was by far the best car buying experience I have had. I'll note they offered to bring the car to me even though I lived outside their radius, I was just too excited to wait!

DEALERRATER
Nicole Rhoades
Full Star Full Star Full Star Full Star Full Star
7-30-2020
NEVER thought we would purchase a Mazda or one with red...

NEVER thought we would purchase a Mazda or one with red leather interior! Paul Cruces our salesman was amazing! He and his wife have been Mazda owners for years and he could speak more highly of the brand. Paul made us excited to be owners! Shane in Finance and Scott in Credit we’re equally amazing and made our experience easy and comfortable. The entire Maita Mazda family has been just a joy to work with! Thank you again for informing me of an amazing brand!

DEALERRATER
alfosno13
Full Star Full Star Full Star Full Star Full Star
7-28-2020
Solvi was great! She was knowledgeable, got a fair price...

Solvi was great! She was knowledgeable, got a fair price for us, and stayed with us every step of the way, she even called us several times to make sure we were satisfied with our purchase. I give Her 5 stars.

GOOGLE
Wendy Gomes
Full Star Full Star Full Star Full Star Full Star
7-27-2020
Wendy Gomes

Every time I go into Maita Mazda it is always a great experience... Christian is my service consultant and always so helpful and always gets me a loaner car so I can get off to work... I really appreciate him going over and beyond to make my experience with them always so easy and the snacks in the waiting room are always great!! Also a shout out to the manager Mike for helping me ... thank you Maita Mazda!

CARGURUS
Rebecca
Full Star Full Star Full Star Empty Star Empty Star
7-27-2020

It was average experience, in my opinion. It was basically an easy sell for the dealership; they had a car we were looking for, and cargurus had stated, it was a Fair Deal. One thing I didn't like though, was that when we got it home, I had noticed a small tear in leather on the back passenger seat. Additionally, I saw some other blemishes on the leather in the back passenger seat. When I contacted the Dealership (via email) it was stated to me that "Unfortunately, those aren't items we can fix.... We would have to replace the leather seats and that is too costly."....so now I am not sure if the only way to fix the issue is to replace the seats...and if that is the case, then maybe something should've been said at the time of purchase. I guess this "Fair Deal" wasn't so "Fair" I wouldn't recommend this dealership to anyone, to be honest. I feel they should've done something to help me out more, especially since it was an easy sale.

APPLE
Alexa C.
Full Star Full Star Full Star Full Star Full Star
7-22-2020
Alexa C.

As easy and stress free as it gets for buying a used or new car. Each person that took care of me treated me as if I was family and was kind, courteous, and professional. Def recommending you family a

YELP
Alexa C.
Full Star Full Star Full Star Full Star Full Star
7-22-2020
Alexa C.

As easy and stress free as it gets for buying a used or new car. Each person that took care of me treated me as if I was family and was kind, courteous, and professional. Def recommending you family and friends.

GOOGLE
Kevin Dinette
Full Star Full Star Full Star Full Star Full Star
7-18-2020
Kevin Dinette

Streamlined, informative, and friendly service

GOOGLE
Christopher Crotty
Full Star Full Star Full Star Full Star Full Star
7-11-2020
Christopher Crotty

Until today I never thought it was possible to have a positive experience buying a new car at a dealership. Kelly was great (he works with Shelly to handle leads from the web). Friendly, professional, and respectful of the fact that I had done research. He provided information instead of trying to sell per se. Even after we completed the deal, he took time to show and explain features. Also, when I asked for a written sales price quote, the price was very competitive as shown on pricing research sites.

GOOGLE
Abdikarim Ali
Full Star Full Star Full Star Full Star Full Star
7-9-2020
DEALERRATER
jimwickware
Full Star Full Star Full Star Full Star Full Star
7-6-2020
Great Experience

Maita Mazda and Kelly Rianda specifically was great to work with. Simple, easy, no pressure. Highly recommend. Just contact Kelly and let him do the rest.

GOOGLE
Jeffrey Frost
Full Star Full Star Full Star Full Star Full Star
7-2-2020
Jeffrey Frost

Very nice showrooms, pictures of the racing heritage, and product presentation. But the best part of Maita Mazda are the people, especially Scott Ikesaki, Sherri Wicksten, and Sam Cobb. It’s people like these that make a business successful and thrive when other cannot.

GOOGLE
Amy Sue
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Amy Sue

Online appt system makes it easy. Quick, friendly and thorough service. Shuttle service available too.

YELP
Alissa B.
Full Star Full Star Full Star Full Star Full Star
6-23-2020

This was my first time buying a car, and the experience was amazing! Kelly was just great he knew exactly what I wanted & needed, he made my whole experience on getting my dream car. THANKS SO MUCH KELLY I LOVE THE CAR !

GOOGLE
Crista Nauta
Full Star Full Star Full Star Full Star Full Star
6-22-2020
GOOGLE
tkdsteph1
Full Star Full Star Full Star Full Star Full Star
6-21-2020
tkdsteph1

Great website.. nice sales staff. Very professional and down-to-earth!

GOOGLE
SAMA AUTO SALES
Full Star Full Star Full Star Full Star Full Star
6-20-2020
DEALERRATER
Daine
Full Star Full Star Full Star Full Star Full Star
6-14-2020
Kelly provided excellent service during and after the...

Kelly provided excellent service during and after the buying process..He was very good with follow ups and was able to answer some of my concerns.

CARGURUS
Chris
Full Star Full Star Full Star Full Star Full Star
6-8-2020

We came to this dealership after a not-so-good experience with another dealership. We knew what we wanted and had pre-approved financing. The staff was extremely friendly and helpful and I think we were in and out in less than an hour. I would recommend Maita Mazda to family or friends without reservation.

CARGURUS
GuruV5LYH
Full Star Full Star Full Star Full Star Empty Star
5-30-2020

I was on my way to the dealer to check out the truck. The dealer is about 2 hours drive from my home. When i got there, i was told it was sold an hour before i had arrived. I told Sherri that i was coming to see the truck and i wish she would have called me and let me know so i did not have to waste my 2 hours for nothing. Oh well.

GOOGLE
Ludwig & Associates Office
Full Star Full Star Full Star Full Star Full Star
5-28-2020
YELP
Kristin R.
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Kristin R.

Sherri at Maita Mazda got me what I wanted. Deal was made via email and in and out of dealership with new CX-5 in a reasonable amount of time. I would definitely recommend this dealership when looking to buy a Mazda. It was my first experience with Maita and it was great!!

YAHOO
Kristin R.
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Kristin R.

Sherri at Maita Mazda got me what I wanted. Deal was made via email and in and out of dealership with new CX-5 in a reasonable amount of time. I would definitely recommend this dealership when... more

CARGURUS
Tamra
Full Star Full Star Full Star Full Star Full Star
5-24-2020

It was flawless. Couldn’t have asked for a better experience.

GOOGLE
Brad Taylor
Full Star Full Star Full Star Full Star Full Star
5-20-2020
Brad Taylor

Best car experience of my life! Sherri from the internet department was awesome from the beginning to the end of the sale! I would definitely recommend!

GOOGLE
Tevis Pieper
Full Star Full Star Full Star Full Star Full Star
5-16-2020
Tevis Pieper

My Mazda CX-5 was just serviced for a routine oil change and checkup. They are still open for appointments and they had an opening for me to be able to come in the day of. This was my first time coming to this service center. The woman I spoke to on the phone was friendly and helpful in getting me setup for the appointment. When I arrived I was greeted promptly and they walked through everything that would be done. They gave me a time estimate and showed me to their waiting area that was filled with water and snacks. Everything was spaced out and felt safe to be able to move around without coming in contact with others. I wore my mask the whole time, as did a few other customers who were getting their cars serviced. They finished early and I was able to get out of their in just over an hour total. They walked me through the service, charges and what they anticipated would be needed in future visits if I choose to return. Overall it was a wonderful, no nonsense visit that took care of my car maintenance without hassle. Definitely will return for the next service.

DEALERRATER
Dlay
Full Star Full Star Full Star Full Star Full Star
5-11-2020
Service

I have a relative in the business and he was unable to get me in so he recommended these guys. I went in and they were able to take care of me. I worked with Ricky who was very friendly and knowledgeable. They did an oil change, a recall, and replaced the battery on my Key. It was fast, and although they made recommendations, for additional services they did not pressure me to do any like I have experienced other places. I will be back they did a great job.

DEALERRATER
Propjock62
Full Star Full Star Full Star Full Star Full Star
5-9-2020
We had a fantastic buying experience. We love our new...

We had a fantastic buying experience. We love our new CX-5 signature. Thank you Sherri Wilkerson and Scott behind the desk. Your professionalism was extraordinary. They buying process was enjoyable and no pressure. Thank you Sherri for all your time explaining the high tech features of my wife’s new car. The safety features and technology that are standard on this CX-5, are usually on much more expensive cars. Well done ! Will be recommending you to friends and family. Steve